Details

Benchmarking is the process of measuring key business metrics and practices and comparing them—within business areas or against a competitor, industry peers, or other companies around the world—to understand how and where the organization needs to change to improve performance

Next to Benchmarking is looking for a well-defined strategy and roadmap with very clear achievable and measurable technical and commercial milestones.

A milestone is a significant achievement toward a major goal by which project progress can be measured, in this case, business success. Generally, they build on earlier milestones. The later milestones are dependent on earlier milestones, representing something of value being completed.

Therefore this training is important to all organizations.

Course Outline

• Introduction to setting a milestone
• Six achievable business milestones to help keep you focused
• List areas of operation that can be benchmarked
• Understand the Benefits of  benchmarking
• Benchmarking; Uses of benchmarking; Focus and allocation of time;

·         Process measurement and benchmarking

·         Benchmarking and the balanced scorecard

Who Is Right For The Program

This course is designed to meet the needs of all staff in your organisation who desire to learn new trends for improving productivity through benchmarking and setting milestones

Methodology

Interactive presentation, using practical exercises, demonstration, quizzes, hands-on group discussion, question and answer.  role plays and case studies, participants in this course will gain useful insight into how to identify and use the attitudes and behaviours that have a positive impact on increased productivity.