Special Discount
Best Practices in Information Technology Management Course
- 04 - 07 Aug 2026
- 03 - 05 Nov 2026
- Lagos, Nigeria
- Lagos, Nigeria
Special Discount
2 participants: 5% Group Discount
3 to 5 participants: 10% Group Discount
6 or more participants: 15% Group Discount
Group discount applies for payment one week prior to the training date
(Available also for customised Training by Duration, Venue & Fee)
Details
Do You Ever Wish You Could Master Information Technology Management?
The Information Technology Management Programme provides you with an exploration into the key aspects involved in managing the resources of your organisation as technology manager, information officer or team leader in all branches of ICT. During the programme, you will be able to update and expand your knowledge of information technology management by relooking best-practice, strategic and practical considerations in an organisation's use or implementation of such technologies. You will also develop further knowledge of managing IT departments/divisions, systems development and service delivery, ICT auditing and business analysis, general IT management processes, as well as governance responsibilities and outsourcing organisations.
Learning Outcomes:
- After successfully completing this course, you will
- have enhanced your practical knowledge and skills to lead information and IT related activities in the organisation at strategic, operational and project level
- have a good understanding of the principles and practices of ICT management and should be more effective in your position, and
- be knowledgeable and well-rounded in key positions.
Entry Requirements: Prospective delegates should preferably have 4 years IT experience
Course Content:
Module 1: Strategic IT Management and Governance
- Introduction to IT Management and Governance
- Strategic Management of IT Application Systems
- IT Policies, Standards and Compliance
- IT Governance Frameworks and Best Practices
- Planning and Controlling IT Operations
- ICT Auditing and Risk Management
- Business Continuity and Disaster Recovery Planning
Module 2: IT Service Delivery and Systems Management
- IT Service Delivery Management
- IT Infrastructure and Systems Administration
- Service Level Agreements (SLAs) and Performance Metrics
- Systems Development and Implementation
- Asset Management and IT Resource Optimization
- Cloud Computing and Emerging Technologies
- Monitoring, Maintenance and Support Services
Module 3: IT Financial, Legal and Risk Management
- Financial Management in IT
- IT Budgeting and Cost Control
- Procurement and Vendor Management
- IT Outsourcing and Contract Management
- IT and Business Law
- Data Protection, Cybersecurity and Compliance
- Risk Assessment and Information Security Management
Module 4: Leadership, Project Management and People Management in IT
- IT Project Management Principles
- Project Planning, Scheduling and Control
- Agile and Traditional Project Management Approaches
- Managing the People Side of Information Systems
- Leadership and Team Building in ICT
- Change Management and Digital Transformation
- Communication and Stakeholder Management
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